PAYMENT - SHIPPING - RETURNS

PAYMENT

It is possible to pay on our ecommerce with a Visa, Master card or Maestro credit card.

For all other cards, including Poste Pay, please choose the PayPal payment system even if you do not have a PayPal account.

Alternatively, it is possible to pay by bank transfer and send us the receipt via email or whatsapp on +393294250285. This is our iban:

Agriturismo Sant'Egle ss

AGRITURISMO SANT'EGLE SS
IBAN IT 88 Z 01030 72400 000000507362
BIC code PASCITM1G70

CASH ON DELIVERY

It is possible to pay cash on delivery only from the second order.

There must ALWAYS be someone at the delivery address, it is not possible to decide the time and day of delivery. The cost of the cash on delivery is €5.

SHIPPING

Shipments are made from Monday to Friday, before 10 am. Couriers do not work on weekends.

We ship by express courier at a cost of €6 throughout Italy (Sicily and Sardinia included) and FREE for orders over €69 in Italy and €250 in Europe.

For the smaller islands and Venice Lido the cost is €22. Alternatively you can send your cheapest courier to collect it.

Delivery time:

city ​​1-2 days, province 2-3 days, islands 3-5 days, smaller islands 3-5 days, Europe 5-7 days.

During the evening, on the day of shipment, you will receive the courier's tracking info of the package via email/sms/whatsapp, with all the information on the day and time slot expected for delivery.

On the courier's website you will be able to track where the package is.

PLEASE CHECK THIS INFORMATION FOR YOURSELF BEFORE CALLING US.

RETURNS

If you do not like the goods, you can send them back only if they have not been opened and/or used in their original packaging , no later than 10 working days with the receipt received and the name/surname of the person who placed the order to this address:

Sant'Egle organic farm

cs Sant'Egle, 18

58010 Sorano (Gr)

You will be able to request a refund or an exchange of goods, with the cost of shipping deducted.

THE RETURN COSTS are at your expense, or if you paid with PAYPAL, it offers you the REFUND SHIPPING COSTS service.

More info by clicking here!

For any question or doubt contact us on 3294250285 or info@agriturismobiologicotoscana.it

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