This Privacy Policy describes how santeglebioshop.it (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information". See the list below for more information on what Personal Data we collect and why.
Device information
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Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
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Purpose of collection: To load the site accurately for you and to perform site usage analysis to optimize our site.
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Collection Source: Collected automatically when you access our site using cookies, log files, web beacons, facebook tags or pixels
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Commercial Disclosure: Shared with our Shopify processor
Order Information
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Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers and other accepted payment methods), email address, and phone number.
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Purpose of collection: to provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping and to provide you with invoices and/or order confirmations, to communicate with you, to review our orders for potential risk or fraud and when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.
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Collection Source: Collected by you.
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Commercial Disclosure: Shared with our Shopify processor.
Information about customer support
- Examples of personal information collected
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Purpose of Collection: To provide customer service.
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Collection Source: Collected by you.
Sharing of personal information
We share your personal information with service providers to help us deliver our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications which we think may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=it. You can also deactivate Google Analytics here: https://tools.google.com/ dlpage / gaoptout.
- We share information about your use of the Site, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
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We collect emails through Mail Chimp to offer exclusive discounts to subscribers
For more information about how targeted advertising works, visit the Network Advertising Initiative's ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it- work.
You can opt out of targeted advertising:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Use of personal information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services and offers.
Legal basis
Pursuant to the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the following legal bases:
- Your consent;
- The performance of the contract between you and the Site;
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Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task performed in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information on your right to erasure, please see the "Your rights" section below.
Automated decision making
If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has legal or otherwise significant effect using customer data.
Our Shopify processor uses limited automated decision making to prevent fraud that has no legal or otherwise significant effect on you.
Services that include elements of automated decision making include:
- Temporary denial of the list of IP addresses associated with repeated failed transactions. This denylist persists for a limited number of hours.
- Temporary denylist of credit cards associated with denylist IP addresses. This denylist persists for a limited number of days.
Your rights
GDPR
If you are an EEA resident, you have the right to access the personal information we hold about you, transfer it to a new service and ask that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact information below:
Whatsapp-Signal-Telegram-Tel +39 3294250285
Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), to transfer it to a new service, and to request that your Personal Information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us via the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, ERASURE, CORRECTION AND PORTABILITY REQUESTS].
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from page to page. Cookies also provide information about how people use the website, for example if it is their first time visit or if they are a frequent visitor.
We use the following cookies to optimize your experience on our site and to provide our services.
Cookies necessary for the operation of the shop
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Name
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Function
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_ab
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Used in connection with administrator access.
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_secure_session_id
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Used in connection with navigating through a storefront.
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cart
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Used in connection with trolley.
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cart_mr
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Used in connection with checkout.
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cart_ts
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Used in connection with checkout.
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checkout_token
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Used in connection with checkout.
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secret
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Used in connection with checkout.
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secure_customer_sig
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Used in connection with customer access.
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storefront_digest
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Used in connection with customer access.
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_shopify_u
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Used to facilitate updating customer account information.
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Reporting and analytics
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Name
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Function
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_tracking_allow
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Monitoring preferences.
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_landing_page
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Track landing pages
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_orig_referrer
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Track landing pages
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_s
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Shopify analytics.
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_shopify_fs
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Shopify analytics.
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_shopify_s
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Shopify analytics.
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_shopify_sa_p
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Shopify analytics related to marketing and referrals.
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_shopify_sa_t
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Shopify analytics related to marketing and referrals.
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_shopify_y
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Shopify analytics.
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_y
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Shopify analytics.
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The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or a "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please note that removing or blocking cookies can have a negative impact on your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, you can find your browser help file or through sites such as www.allaboutcookies.org.
Also, note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, follow the instructions in the "Behavioral Advertising" section above.
Do not track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have any questions or wish to make a complaint, please contact us by email at info@agriturismobiologicotoscana.it or by post using the details provided below:
Agriturismo sant'egle ss, via case sparse sant'egle, 18, 58010 Sorano GR, Italy
Last updated: 05/20/2021
