This Privacy Policy describes how santeglebioshop.it (the "Site" or "us") collects, uses and disseminates your Personal Information when you visit or make a purchase from the Site.

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site and the information needed to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, reference is made to any information that can uniquely identify an individual (including the following information) as "Personal Information". See the list below for further information on which personal data we collect and why.

Device information

  • Examples of personal information collected: web browser version, IP address, time zone, information about cookies, such as websites or products you view, search terms and how you interact with the site.
  • Purpose of the collection: load the site accurately for you and perform analysis on the use of the site to optimize our site.
  • Origin of the harvest: automatically collected when you access our site using cookies, registry files, web beacon, tags or facebook pixels
  • Publication for commercial purposes: shared with our Shopify processor

Order information

  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers and other accepted payment methods), e-mail address and telephone number.
  • Purpose of the withdrawal: provide you products or services to fulfill our contract, process your payment information, organize the shipment and provide you invoices and/or order confirmation, communicate with you, examine our orders for potential risks or fraud and when in line with the preferences you shared with us, to provide you with information or advertising concerning our products or services.
  • Collection source: collected by you.
  • Publication for commercial purposes: shared with our Shopify processor.

Customer service information

  • Examples of personal information collected
  • Purpose of the collection: provide customer support.
  • Collection source: collected by you.

 

Sharing of personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our store online. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, a search warrant or any other legal request for information that we receive or otherwise protect our rights.

Behavioural publicity

As described above, we use your personal information to provide targeted advertising or marketing communications that we think may interest you. For example:

  • We use Google Analytics to help us understand how our customers use the site. You can read more information about how Google uses your personal information here: https://policies.google.com/privacy?hl=it. You can also disable Google Analytics here: https://tools.google.com/ dlpage / gaoptout.
  • We share information about the use of the Site, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and in some cases through the use of cookies or other similar technologies (which you may agree to, depending on your position).
  • We collect emails via Mail Chimp to offer discounts reserved for subscribers

For more information on how targeted advertising works, please visit the educational page of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can disable targeted advertising:

In addition, you can disable some of these services by visiting the Digital Advertising Alliance disabling portal at: http://optout.aboutads.info/.

Use of personal information

We use your personal information to provide you with our services, which include: offering products for sale, processing payments, sending and evading your order and keeping you updated on new products, services and offers.

Legal basis

Under the General Data Protection Regulation ("GDPR"), if you reside in the European Economic Area ("EEA"), we process your personal information according to the following legal bases:

  • Your consent;
  • performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • to perform a task carried out in the public interest;
  • For our legitimate interests, which do not take precedence over your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will keep your personal information for our archives unless and until you ask us to delete this information. For further information on your right to cancellation, see the "Your Rights" section below.

Automatic decision-making process

If you reside in the EEA, you have the right to oppose treatment based solely on the automated decision-making process (which includes profiling), when that decision-making process has a legal effect on you or in any case significantly affects you.

We do not undertake fully automated decision-making processes that have a legal effect or however significant using customer data.

Our Shopify processor uses a limited automated decision-making process to prevent fraud that has no legal or otherwise significant effect on you.

Services that include elements of the automated decision-making process include:

  • Temporary negation of the list of IP addresses associated with repeated failed transactions. This denylist persists for a limited number of hours.
  • Temporary Denylist of Credit Cards associated with Denylist IP addresses. This denylist persists for a limited number of days.

Your rights

GDPR

If you reside in the EEA, you have the right to access the personal information we hold about you, transfer it to a new service and ask for your personal information to be correct, updated or deleted. If you wish to exercise these rights, please contact us through the contact information below:

Whatsapp-Signal-Telegram-Tel +39 3294250285

Your personal information will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCP

If you reside in California, you have the right to access the Personal Information we hold about you (also known as "Right to Knowledge"), to transfer it to a new service and to request that your Personal Information be correct, updated or deleted. If you wish to exercise these rights, please contact us through the contact information below [OR INVITE ALTERNATIVE INSTRUCTIONS FOR INITIATING ACCESS, CANCELLATION, CORRECTION AND PORTABILITY].

If you would like to appoint an authorized agent to send these requests on your behalf, please contact us at the following address.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a variety of cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to reinsert this information every time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for example if it is their first visit or if they are a frequent visitor.

We use the following cookies to optimize your experience on our website and to provide our services.

Cookies necessary for the operation of the store

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Function

From the

Used in connection with access to the administrator.

u secure session id

Used in connection with navigation through a window.

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Used in connection with the trolley.

cart yourself

Used in connection with the checkout.

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Used in connection with the checkout.

checkout token

Used in connection with the checkout.

secret

Used in connection with the checkout.

secure customer

Used in connection with customer access.

large front digest

Used in connection with customer access.

At the shop

Used to facilitate updating of customer account information.

Reporting and analysis

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Function

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Monitoring preferences.

The landing page

Keep track of destination pages

Original referrer

Keep track of destination pages

With

Shopify analysis.

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Shopify analysis.

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Shopify analysis.

In the shop

Shopify analysis related to marketing and referral.

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Shopify analysis related to marketing and referral.

At the shop

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Shopify analysis.

 

The period of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session". Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between thirty minutes and two years from the date they are downloaded onto your device.

You can control and manage cookies in various ways. Please note that the removal or blocking of cookies may have a negative impact on your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through browser controls, often present in the browser's menu "Tools" or "Preferences". For more information on how to modify browser settings or how to block, manage or filter cookies, you can find the browser guide file or through sites such as www.allaboutcookies.org.

Also, keep in mind that blocking cookies may not completely prevent us from sharing information with third parties such as our advertising partners. To exercise your rights or waive certain uses of your information by these parties, follow the instructions in the "Behavioural Advertising" section above.

Do Not Track

Bear in mind that since there is no consistent understanding by the sector of how to respond to "Do Not Track" signals, we do not alter our data collection and our usage practices when we detect this signal from your browser.

The changes

We could update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact

For further information on our privacy practices, if you have any questions or would like to submit a complaint, please contact us by e-mail at info@agriturismobiologicotoscana.it or by post using the following details:

Agriturismo sant'egle s.s., via houses dispersed santegle, 18, 58010 Sorano GR, Italy

Last update: 20/05/2021



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